Do you have sales experience in commercial furniture, office decor, interior design, construction, architectural products, or a related B2B industry?
Indigenous-Owned
Our client is a proudly Canadian Indigenous-owned commercial furniture dealership serving Government, private corporations, and Indigenous communities across Canada. For nearly a quarter of a century, they have partnered with Healthcare, Education, Government, Commercial, and Public Spaces, providing complete interior solutions, including systems furniture, casegoods, tables, storage, ergonomic products, collaborative seating, and healthcare and education furniture.
With an in-house CAD department, dedicated installation crews, warehousing, and project management capabilities, they deliver projects from consultation and budgeting through installation and ongoing support.
The Opportunity
Reporting to the Sales Leadership Team, the Account Manager is responsible for growing market share by developing new business, managing client relationships, and delivering consultative commercial furniture solutions from initial client contact through project completion. This role combines business development, account management, project coordination, and customer service, supported by experienced internal teams, supplier partners, and industry-leading manufacturers.
Key Responsibilities
– Manage and grow existing client accounts by providing exceptional customer service and tailored solutions
– Identify and pursue new business opportunities through outside sales efforts and networking
– Conduct negotiations to close deals that meet client needs while aligning with company goals
– Develop strategic sales plans to target key markets and industries, including B2B sectors
– Collaborate with marketing teams to develop campaigns that support sales initiatives
– Utilize analysis skills to assess market trends, customer needs, and competitive landscape
– Maintain accurate records of sales activities, pipeline status, and client interactions using Salesforce or similar CRM tools
– Present technical products or services to clients, explaining features and benefits effectively
– Work closely with internal teams to ensure seamless account management and customer satisfaction
– Develop new business opportunities through prospecting, networking, referrals, industry events, and relationship building while managing inbound client opportunities.
– Build and maintain strong relationships with customers, designers, facilities managers, manufacturer representatives, and other key stakeholders.
– Promote a full range of commercial furniture products and services, identifying opportunities to expand market share.
– Manage projects from initial consultation through quotation, ordering, scheduling, installation, follow-up, and ongoing account support.
– Coordinate project activities with internal departments including Project Management, Operations, Warehouse, Service, Installation, and CAD to ensure successful project delivery.
– Maintain accurate sales records, project schedules, documentation, and compliance with internal processes, safety requirements, and customer protocols.
– Maintain knowledge of manufacturer product lines, participate in ongoing training, utilise supplier showrooms, and represent the company professionally through responsible social media use and industry engagement.
– Contribute to a collaborative team environment through professionalism, integrity, accountability, continuous improvement, and a customer-first approach.
Selection Criteria
– Minimum two years of sales or account management experience, preferably within commercial furniture, interior design, construction, architectural products, or a related B2B industry.
– Demonstrated success in developing client relationships and managing multiple projects simultaneously.
– Strong communication, organisation, and customer service skills with a consultative sales approach.
– Proficiency with Microsoft Office, Adobe, and Dropbox. Valid Class 5 Driver’s Licence with the ability to attend client meetings throughout Winnipeg.
– As an Indigenous-owned business serving Government, commercial, and Indigenous communities across Canada, our client encourages applications from qualified First Nations, Métis, and Inuit candidates who share our commitment to building strong relationships and supporting Indigenous communities.
– The successful candidate will receive extensive training and support from the experienced team, supplier partners, and manufacturer representatives, and a book of business to get started, while developing a book of business across Government, Indigenous, and commercial markets.